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Policies and More

Online Transaction Policies:

At Traxler Tees we’re dedicated to keeping your personal data safe – all information is kept private and not shared. We have SSL Certification that encrypts all online transactions and customer data. We do not sell our customer email lists. Should you have any questions please contact us!

Custom Apparel Policies – PLEASE READ CAREFULLY:

We are dedicated to providing the highest quality custom apparel. Once an order is placed and paid returns are not accepted. Screen fees are nonrefundable. If you are using our free design hour with new apparel order and cancel your order after designs have been created you will be billed for the time used ($40 per hour). Should you need to change your order once your order is paid and we have not begun printing, there is a 20% restocking fee on garments plus return shipping, no sale price will be honored and all additional fees (design time, screen preparation, etc) are non refundable. Should you decide to cancel your order once you have begun the design process with Traxler Tees – you are still responsible for paying the design time. These terms are nonnegotiable. Rush fees are nonnegotiable. Should you have any questions please contact us!

Payment Terms for Custom Apparel – The balance of your order is due before we start the order. The order will not begin until your balance is paid in full – turn around time on your order begins once you have paid, approved art, and provided all details to begin your order. Have questions? Please contact us!

Digital proofs (mock ups) are for placement of print reference ONLY. They do not reflect the actual shirt or how the shirt will look when complete. We try to get this close, but there is no way for use to have a mock up for for every garment we offer (more than 2000 different).

5% error rate on customer provided blanks, Traxler Tees will not be responsible for replacing misprinted garments that fall within this margin.

Invoices not paid within the first 60 days following invoice and order approval will be subject to a 5% penalty fee per month on the remaining unpaid balance. Invoices on NET terms not paid within 5 business days of the last “NET” date (or the date that final payment is due) will incur 5% penalty fee per month immediately.
No refunds or reprints on custom printed apparel. Additional fees may apply if changes are made to orders after invoice is approved (paid).

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